High-performers’ Required Competencies in Automobile Industry
نویسندگان
چکیده
The use of competency systems for evaluation, reward, and promotion has become commonplace in many organizations in recent years. Competency development and management are widely regarded as vital tools to enhance competitiveness for organizations. The aim of this research was to distinguish the differences in competencies among high-, mediumand low-performers in the automobile industry. Data were collected from Ford-Right Co., Ltd., a Ford Car dealer in southern Taiwan. In doing so, a large number of required competencies can be reduced into a compact set that focuses on significant competencies of high-performers. Based on the literature, we propose that Ford-Right employees have ten competencies: analytical thinking, flexibility, innovation, leadership, socialization, positive responsibility, implementation, cooperative spirit, communication, and achievement orientation. The results of the MANOVA help us to explore high-performers’ required competencies. An empirical study is presented to illustrate the application of the proposed method. Based on our findings, conclusions and implications for management are presented.
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